Notices Nov 3, 2021, 00:00 (UTC+3)
Regarding “Putrakium” Pet Effect Changes and Related Sales Suspension
Greetings, Adventurers.
We would like to inform you that some of the effects of “Putrakium” (one of the Atoraxxion pets that were released after today’s maintenance) will be changed during the maintenance on Wednesday, November 10.
As a result, we’ve stopped the sale of the Putrakium pet and related products, disabled the usage of said items, and disabled them for “Pet Exchange.”
Please refer below for more information.
Details Regarding Putrakium (Sale Suspension/Item Disable)
- Period: November 3, 2021 (Wed) after in-game notice - November 10, 2021 (Wed) before maintenance
- Affected Content:
|
Suspended Pearl Shop Availability |
- Guardians of Atoraxxion Box - [5+1] Guardians of Atoraxxion Box - Guardians of Atoraxxion Complete Pack |
|
Disabled Item Usage |
- Guardians of Atoraxxion Box - Monoceros (Tier 1-4) - Putrakium (Tier 1-4) - Tarkhes (Tier 1-4) - Lahtron (Tier 1-4) - Cartios (Tier 1-4) - Merrashan (Tier 1-4) |
|
Disabled Pet Exchange |
- Monoceros (Tier 1-4) - Putrakium (Tier 1-4) - Tarkhes (Tier 1-4) - Lahtron (Tier 1-4) - Cartios (Tier 1-4) - Merrashan (Tier 1-4) |
* The products will be returned to the Pearl Shop after the maintenance on November 10 (Wed), and they will be available for 2 weeks.
Changes to the Putrakium Pet’s Effect
- Applied Date: During the maintenance on November 10, 2021 (Wed)
- Details
|
Before |
After |
|
4-second Item Pick Up (Tier 1, Level 10) |
8-second Item Pick Up (Tier 1, Level 10) |
Adventurers who purchased the affected items/products before they were removed from the Pearl Shop will be notified by in-game mail. If you wish to cancel your purchase due to this change to the pet’s effect, please contact us via Customer Support before February 3, 2022 (Wed). Once we receive your support inquiry, we will process your case according to the purchased item’s status and refund you the Pearls used to purchase the item.
Please refer to the table below for how your case may differ ending on your item’s status.
|
Status |
Support Provided |
|
Purchased item(s) are unused |
Item(s) removed and spent Pearls refunded |
|
Used some of the purchased items |
Unused items removed, the value of the used items deducted in the form of silver, and spent Pearls refunded (For the Value Pack, active buff time will be removed) |
|
Pet has been registered |
Pet removed from pet list and spent Pearls will be refunded |
|
Putrakium was used in Pet Exchange |
Revert back to the status before the Pet Exchange, and spent Pearls refunded |
|
Other |
Support will provide more information depending on the specific case |
Please take note of this information to avoid any inconveniences to your gameplay. Thank you for your patience and understanding.
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